Holiday Inn Alamosa, Colorado
Date: October 1, 2019
Accessibility score: 4/5
Upon entering the main doors of the Holiday Inn Alamosa Co. location, the check in desk is located directly to the right as you enter the doors. There is a long hallway straight ahead as you enter which has the complimentary breakfast in the morning. My room was located on the main floor and was easily found.
I had called ahead to request a guided tour of the hotel and assistance finding my room, but upon arrival, I was told the person who handles that was not available that day. The front desk staff did offer clear directions to my room. I felt as if I was on my own to find most of the things I needed at the hotel. The room is well laid out, and I was able to find everything I needed. Be aware that large print and braille options are not available for the hotel information guides. Hotel staff were adept at offering clear directions to any location in the hotel.
I travel with a guide dog, and when I inquired about a preferred relieving area, I was told that I could relieve her in the pet relieving area in the front of the building. To get to the relieving area, you need to walk straight out from the entrance doors across the parking lot. There is a garbage can, waste pickup bags and a small strip of grass located at the edge of the parking lot in front of the building. The relieving area was clean and well maintained.
Everyone we encountered on the hotel the staff did a good job of not interacting with my guide dog while she was working. The hotel staff was adept at giving clear directions to get to the breakfast area and my room. I had no problems at all.